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Welcome to Sllkways Online Shopping Store !

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Suppliers

Frequently Asked Questions

Does Silkways.com supply?

 All products on Silkways.com are provided by supplier members. We have a wide range of suppliers in many categories. You could send inquires directly to suppliers or us. We provide online and offline services for all global buyers, such as qualified supplier matching, verified suppliers, assisting in online and offline match meetings, and providing secured trading services.

 

Can Silkways.com recommend specific products to me?

Sure. Silkways.com could make recommendations according to your requirements. Three ways we support your sourcing:

1. Post sourcing request We will match Specific suppliers for you.

2. Subscription to your interested Product alert after you’ve logged into Silkways.com, and you will get emails with the latest and hottest product information periodically. Send your request to us directly, We will get back to you.

 

Does Silkways.com provide shipping services?

Yes, we offer to ship to connect buys and suppliers.

 

In which places do the Silkways.com Group have offices?

Our headquarters are located in 903-A,9th floor Devika tower, New Delhi .110019

 

How can I obtain more information about suppliers?

If a supplier is one of our verified suppliers, we provide the required information.

 If this supplier is not verified, you are advised to apply for Business Information about this supplier.

 

How can I reduce trade risks during business?

Silkways.com would like to remind you to pay special attention to trade safety. The suggested business process is as follows: sign a formal contract or Performa Invoice before payment, check the bank account during payment, apply for loading supervision service after payment, etc.

 

How can I submit a complaint?

Silkways.com has a professional team to handle complaints of trade disputes. Please mail us at info@silkways.com

 

How can I contact suppliers?

There are 2 methods to contact suppliers.

 1. After finding your interested products on Silkways.com, you can contact suppliers by clicking Connect to supplier option.

 2. You can send an inquiry by clicking the Send inquiry button on the home page and products page to us and we will forward it to the supplier.

 

How can I register on Silkways.com?

You can register with us by clicking join free.

 

What can I do if I forgot my registered email address?

Please contact us, we will help you to find it.

 

Do we provide a free consultation service?

Yes, we provide free consultation service for the first time and then it is chargeable.

 

Is it mandatory for me to register as a member to find suppliers on Silkways.com?

Buyer members tend to receive a more expedited response. However, it is mandatory, you cannot send inquiries directly to suppliers without registration.

 

How can I search for products on Silkways.com?

You can use two ways to find products as follows:

 1. Use keywords to search: Visit Silkways.com and enter a product name in the search box, and then click the Search button.

2. Use the product directory. Silkways.com has classified products and suppliers into categories.

 You can select appropriate categories to narrow down search results.

 

What should I do if I can't find suitable products?

When you have difficulty in searching for products. Please post sourcing requests on Silkways.com.

 Once your sourcing request is approved, suppliers who can provide items you need will reply to the request and give quotations to you.

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